/* VoltZap — central de conversas: lista · chat · informações do contato. */
.chats { display: grid; grid-template-columns: 340px minmax(0, 1fr); height: 100%; background: var(--bg); }
.chats.com-info.aberta { grid-template-columns: 340px minmax(0, 1fr) 320px; }
.av { flex: none; display: inline-grid; place-items: center; border-radius: 50%; background: color-mix(in srgb, var(--av) 22%, var(--card)); color: var(--av); font-weight: 750; letter-spacing: -.01em; border: 1px solid color-mix(in srgb, var(--av) 35%, transparent); }
.etq-chip { display: inline-flex; align-items: center; gap: 5px; font-size: 11px; font-weight: 600; padding: 1px 8px; border-radius: var(--r-pill); color: var(--ec); background: color-mix(in srgb, var(--ec) 15%, transparent); border: 1px solid color-mix(in srgb, var(--ec) 32%, transparent); white-space: nowrap; }

/* coluna 1: lista */
.c-lista { display: flex; flex-direction: column; min-height: 0; background: var(--surf); border-right: 1px solid var(--line); }
.c-topo { display: flex; align-items: center; justify-content: space-between; padding: 18px 18px 8px; } .c-topo h3 { margin: 0; font-size: 19px; font-weight: 750; letter-spacing: -.03em; }
.c-busca { position: relative; margin: 4px 14px 10px; } .c-busca > span { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--faint); display: grid; } .c-busca input { padding-left: 36px; background: var(--card); }
.c-conexao { margin: 0 14px 10px; }
.c-abas { display: flex; flex-wrap: wrap; gap: 6px; padding: 0 14px 12px; border-bottom: 1px solid var(--line); }
.c-abas button { flex: none; display: inline-flex; align-items: center; gap: 6px; padding: 5px 12px; border-radius: var(--r-pill); border: 1px solid var(--line); background: transparent; color: var(--muted); font-size: 12.5px; font-weight: 600; cursor: pointer; transition: all var(--rapido); }
.c-abas button:hover { background: var(--card); color: var(--ink); }
.c-abas button.ativo { background: var(--accent-soft); color: var(--accent-ink); border-color: var(--accent-line); }
.c-abas button i { font-style: normal; font-size: 11px; font-weight: 750; background: var(--card-3); color: var(--ink); border-radius: var(--r-pill); padding: 0 6px; min-width: 18px; text-align: center; } .c-abas button.ativo i { background: var(--accent); color: #fff; }
.c-lista .itens { overflow-y: auto; flex: 1; padding: 6px 8px 12px; }
.chats .item { display: flex; gap: 12px; padding: 11px 12px; border: 1px solid transparent; border-radius: var(--r-lg); cursor: pointer; margin-bottom: 2px; transition: background var(--rapido), border-color var(--rapido); }
.chats .item:hover { background: var(--card); }
.chats .item.ativo { background: linear-gradient(0deg, var(--card), var(--card)); border-color: var(--accent-line); box-shadow: inset 3px 0 0 var(--accent); }
.item .corpo { min-width: 0; flex: 1; display: grid; gap: 3px; }
.item .l1, .item .l2, .item .l3 { display: flex; align-items: center; gap: 8px; min-width: 0; }
.item .nome { flex: 1; font-weight: 650; font-size: 14px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; } .item.nova .nome { color: var(--ink); } .item .hora { font-size: 11.5px; color: var(--faint); flex: none; }
.item.nova .hora { color: var(--accent-ink); font-weight: 650; }
.item .prev { flex: 1; color: var(--muted); font-size: 13px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; display: flex; align-items: center; gap: 5px; } .item.nova .prev { color: var(--ink); font-weight: 550; }
.item .prev .seta { color: var(--faint); display: grid; flex: none; }
.item .bolinha { flex: none; background: var(--accent); color: #fff; font-size: 11px; font-weight: 800; border-radius: var(--r-pill); padding: 0 6px; min-width: 19px; text-align: center; line-height: 19px; box-shadow: 0 4px 10px -4px var(--accent); }
.item .l3 { flex-wrap: wrap; gap: 5px; margin-top: 2px; } .item .via { font-size: 11px; color: var(--faint); }

/* coluna 2: conversa */
.c-chat { display: flex; flex-direction: column; min-height: 0; min-width: 0; background: var(--bg); position: relative; }
.c-chat::before { content: ''; position: absolute; inset: 0; background-image: radial-gradient(var(--ponto) 1px, transparent 1px); background-size: 22px 22px; opacity: .45; pointer-events: none; }
.vazio-chat { margin: auto; position: relative; } .painel-conversa { display: flex; flex-direction: column; min-height: 0; flex: 1; position: relative; }
.painel-conversa[hidden], .vazio-chat[hidden] { display: none; }
.chats .conversa .topo, .painel-conversa .topo { display: flex; align-items: center; gap: 12px; padding: 12px 20px; border-bottom: 1px solid var(--line); background: color-mix(in srgb, var(--surf) 92%, transparent); backdrop-filter: blur(8px); flex-wrap: nowrap; }
.topo .quem { min-width: 0; flex: 1 1 140px; } .topo h3 { margin: 0; font-size: 16px; font-weight: 700; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.topo .sub { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; color: var(--muted); font-size: 12.5px; margin-top: 2px; }
.acoes-chat { display: flex; gap: 6px; align-items: center; flex: none; }
#voltar { display: none; }
.painel-conversa .msgs { flex: 1; overflow-y: auto; padding: 20px 28px 14px; display: flex; flex-direction: column; gap: 4px; }
.dia { display: flex; justify-content: center; margin: 14px 0 8px; } .dia span { font-size: 11.5px; font-weight: 600; color: var(--muted); background: var(--card); border: 1px solid var(--line); padding: 3px 12px; border-radius: var(--r-pill); }
.chats .bolha { max-width: min(68%, 560px); padding: 9px 13px 6px; border-radius: 16px 16px 16px 5px; background: var(--bolha-in); border: 1px solid var(--line); color: var(--ink); line-height: 1.45; box-shadow: 0 1px 2px rgba(0, 0, 0, .12); white-space: pre-wrap; word-break: break-word; animation: subir .18s var(--ease); }
.chats .bolha.eu { align-self: flex-end; background: var(--bolha-eu); color: var(--bolha-eu-ink); border-color: transparent; border-radius: 16px 16px 5px 16px; }
.chats .bolha.bot { align-self: flex-end; background: var(--bolha-bot); color: var(--bolha-bot-ink); border-color: var(--line-2); border-radius: 16px 16px 5px 16px; }
.chats .bolha small { display: flex; justify-content: flex-end; align-items: center; gap: 4px; font-size: 10.5px; color: color-mix(in srgb, currentColor 62%, transparent); margin-top: 3px; } .bolha small b { font-weight: 650; } .bolha .visto { display: inline-grid; opacity: .8; }
.midia-tag { display: inline-flex; vertical-align: -2px; margin-right: 6px; opacity: .85; }
.painel-conversa .compor { padding: 12px 20px 16px; border-top: 0; background: transparent; position: relative; }
.caixa-texto { display: flex; align-items: flex-end; gap: 6px; background: var(--surf); border: 1px solid var(--line-2); border-radius: var(--r-xl); padding: 6px 6px 6px 8px; transition: border-color var(--rapido), box-shadow var(--rapido); box-shadow: var(--sombra); }
.caixa-texto:focus-within { border-color: var(--accent); box-shadow: var(--foco); }
.caixa-texto textarea { overflow-y: auto; flex: 1; border: 0 !important; background: transparent !important; box-shadow: none !important; padding: 9px 6px; min-height: 40px; max-height: 150px; resize: none; }
.caixa-texto .btn.icone { border-radius: 50%; flex: none; }
.chats .sugestoes { left: 20px; right: 20px; bottom: calc(100% - 6px); }
.chats .sugestoes div { padding: 10px 14px; } .chats .sugestoes div:hover { background: var(--card-2); }

/* coluna 3: contato */
.c-info { display: none; min-height: 0; overflow-y: auto; background: var(--surf); border-left: 1px solid var(--line); padding: 20px 18px 28px; }
.chats.com-info.aberta .c-info { display: block; }
.info-topo { display: grid; justify-items: center; gap: 4px; text-align: center; padding: 6px 0 18px; border-bottom: 1px solid var(--line); margin-bottom: 4px; } .info-topo h3 { margin: 8px 0 0; font-size: 17px; font-weight: 700; } .info-topo .badge { margin-top: 8px; }
.sec { border-bottom: 1px solid var(--line); } .sec-cab { width: 100%; display: flex; align-items: center; justify-content: space-between; background: none; border: 0; color: var(--ink); font-weight: 650; font-size: 13.5px; padding: 14px 2px; cursor: pointer; }
.sec-cab .seta { color: var(--faint); transition: transform .18s var(--ease); transform: rotate(-90deg); display: grid; } .sec.aberta .sec-cab .seta { transform: rotate(90deg); }
.sec-corpo { display: none; padding: 0 2px 16px; } .sec.aberta .sec-corpo { display: block; }
.kv { display: flex; justify-content: space-between; gap: 12px; padding: 5px 0; font-size: 13px; } .kv span { color: var(--muted); flex: none; } .kv b { font-weight: 600; text-align: right; word-break: break-word; }
.etq-lista { display: flex; flex-wrap: wrap; gap: 6px; } .peq { font-size: 12.5px; }
.sec-corpo textarea { min-height: 84px; }

/* responsivo: 3 colunas ≥ 1280 · 2 colunas com contato em gaveta · 1 painel por vez */
@media (max-width: 1279px) {
  .chats, .chats.com-info, .chats.com-info.aberta { grid-template-columns: 320px minmax(0, 1fr); }
  .c-info { position: absolute; right: 0; top: 0; bottom: 0; width: min(340px, 92%); z-index: 40; box-shadow: var(--sombra-2); }
  .chats.com-info:not(.info-aberta) .c-info { display: none; } .chats.info-aberta .c-info { display: block; }
  .chats { position: relative; }
}
@media (max-width: 860px) {
  .chats, .chats.com-info, .chats.com-info.aberta { grid-template-columns: minmax(0, 1fr); } .chats.aberta .c-lista { display: none; } .chats:not(.aberta) .c-chat { display: none; }
  #voltar { display: inline-flex; } .painel-conversa .msgs { padding: 14px 12px; } .chats .bolha { max-width: 86%; } .acoes-chat .btn:not(.icone) { padding: 7px 10px; }
  .acoes-chat .btn.destaque { font-size: 0; gap: 0; padding: 8px; } .acoes-chat .btn.destaque svg { font-size: 15px; }
}

@media (max-width: 1599px) { .chats.com-info .acoes-chat .longo { display: none; } }
.painel-conversa .topo .grow { display: none; }

@media (max-width: 860px) {
  .painel-conversa .topo { display: grid; grid-template-columns: 36px 44px minmax(0, 1fr); gap: 8px 10px; padding: 10px 12px; align-items: center; }
  .painel-conversa .topo .quem { grid-column: 3; min-width: 0; } .painel-conversa .topo .sub > span:not(.badge) { display: none; }
  .acoes-chat { grid-column: 1 / -1; justify-content: flex-end; flex-wrap: wrap; }
  .chats .c-chat { min-width: 0; overflow: hidden; } .painel-conversa { width: 100%; }
  .chats:not(.info-aberta) .c-info { display: none !important; }
}

@media (max-width: 860px) {
  #voltar { grid-column: 1; grid-row: 1; } #cAvatar { grid-column: 2; grid-row: 1; } .painel-conversa .topo .quem { grid-row: 1; } .acoes-chat { grid-row: 2; }
}